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Communities > Diagnostic & Analysis System > MaxiDas > server update not online maxidas ds708
server update not online maxidas ds708

2579 Views 5 Replies Latest reply: 2015-10-15 13:03:41


  •   Level 2   
    (27) points
    Mecjp
    2015-10-06 08:04:25
      

     did someone have server issue  update problem since monday afternoon

    i try to update pc suite on website here and the server seem be DOWN and also for update car dealer update same thing

    and nothing on scanner said download failed,,,,stay 0% long time.... and we have pc  suite 6.33

    Reply

  •   Level 1   
    (3) points
    Maradona

    2015-10-06 11:48:10 (Reply to:Mecjp)

    Hello
     i have same problem cant update my device did you find any solution
    Regards
    Reply

  •   Level 2   
    (27) points
    Mecjp
    2015-10-06 16:05:37 (Reply to:Maradona)
     nothing to do... i have phone technical support and they said to try tuesday,wednesday,thursday.....thats all they said, so problem is on autel server i think !!
    Reply

  •   Level 2   
    (27) points
    Mecjp
    2015-10-07 14:58:32 (Reply to:Mecjp)

    update comeback one by one today...be patient :)

    Reply

  •   Level 10   
    (10965) points
    Autel Support

    2015-10-09 05:22:23 (Reply to:Mecjp)

     Sorry that the server was down and we were on national holidays for a week. We were back to work yesterday and engineers were fixing it. DS708 can be updated normally now. Please try. Really sorry for the inconvenience caused. 
    Reply

  •   Level 2   
    (27) points
    Mecjp
    2015-10-15 13:03:41 (Reply to:Autel Support)

    Thanks for support :) and for the follow up !

    Reply
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